diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 2501651345
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This allows for easy and convenient access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP after clicking "send", you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the active phone number associated with your account. If your phone number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can easily log in and start playing the newly updated app. This should provide a smooth and trouble-free gaming experience.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other apps. Withdrawals are only possible for money earned from gaming, not for bonus amounts. This means you can withdraw the money you've earned through gameplay, but not any additional bonuses you may have received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI (Unified Payments Interface) information, and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes 30 minutes to 3 hours, thanks to its fast and stable services. However, payments may experience delays, requiring users to wait up to 24 hours in some cases. This delay can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, navigate to your settings and view your transaction history. If your request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their customer care centre.
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